Fremantle Ports is not directly involved in cargo-handling arrangements.

Freight Forwarders or Shipping Agents provide importing and exporting services. Freight Forwarders handle smaller items, such as motor bikes and large parcels. Container-sized cargo, such as household goods, are handled by Shipping Agents.

Freight Forwarders and Shipping Agents are listed in the Australian Yellow Pages directory. Imported or exported goods have detailed documentation. The Bill of Lading, a document provided to you by the Freight Forwarder or Shipping Agent, has important shipping details on it, such as container number, port of loading, and vessel name.

The Freight Forwarders or Shipping Agent handling your goods should be able to help you with your enquiries.